Our doors are open again to in-person sessions

To safely reopen our doors to working in-person with our clients, we have put in place some measures to minimise the risk of COVID-19 transmission :

• • there are hand sanitisers around the building,
  • our windows will be open for ventilation,
  • chairs will be distanced 1+metre apart
  • if able to do so, masks to be worn in communal areas.

What we are asking of our clients: To safeguard all our service users, counsellors and staff, KWC are asking that all our clients who  request to return, or start, in-person sessions are able to follow our Covid Secure Measures.

Assessments:

We currently have  assessment slots available.

The assessment will be an opportunity to talk through the difficulties you are experiencing and what it is you hope to achieve through counselling.  Assessments currently take place in-person at KWC or via Zoom video, it will last 50 minutes. Fees for an assessment is:

• £40 if you are working or
• £25 if you are unemployed, a full time student or a pensioner.

The assessment is payable in advance at the time of making the appointment and is non-refundable. You will be able to reschedule the assessment once, providing you give 24 hours’ notice.

Please be aware an assessment is not a therapeutic session. 

Counselling sessions:

Commitment: For your counselling to be effective, it is important to attend weekly. 

Counselling sessions last for 50 minutes and take place on the same day and time each week. We offer counselling from six weeks and up to two years.

Fees:

Fees are charged on a sliding scale according to income. Counselling fees are charged:

• from £15 for a daytime appointment
• from £20 for an evening appointment

Currently payments for sessions are made via bank transfer and payment must be made 48 hours before each session.

All missed sessions must be paid for aside from planned holidays.  If two sessions have been missed without letting us know we may offer an ending session.  

All session fees will be regularly reviewed and are subject to an annual increase.

Our counsellors:

All our counsellors are qualified or in training under supervision.

Confidentiality:

We abide by the Ethical Guidelines of BACP, one of the governing bodies regulating counsellors and psychotherapists.

Referrals:

Clients need to contact us directly to make an appointment for assessments.