Kingston Women’s Centre
Last updated: 7 th May 2025
1. Introduction
Kingston Women’s Centre (“we”, “us”, “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website www.kingstonwomenscentre.org.uk (the “Website”).
By using our Website, you agree to the terms of this Privacy Policy.
2. Information We May Collect
We may collect and process the following types of personal information:
- Name
- Email address
- Telephone number
- Postal address
- Information provided in enquiry forms, booking forms, or through direct communication with us
- IP address and device/browser information (see Cookie Policy)
3. How We Use Your Information
We use your personal information to:
- Respond to enquiries or service requests
- Arrange appointments or counselling services
- Send important service communications
- Improve our Website and services
- Comply with legal or regulatory obligations
We will not use your data for marketing purposes without your explicit consent.
4. Legal Basis for Processing
We rely on one or more of the following legal bases:
- Your consent (where you have provided it)
- Performance of a contract (e.g., booking an appointment)
- Legal obligations
- Legitimate interests (e.g., ensuring the effective operation of our services)
5. How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share your information:
- With trusted service providers (e.g., website hosting, email services) under confidentiality agreements
- When required by law, regulation, or legal process
- In case of an emergency where vital interests are at risk
6. Data Storage and Security
We take appropriate technical and organisational measures to secure your personal data
against loss, misuse, unauthorised access, disclosure, or destruction.
Data is stored securely on servers located in the United Kingdom (or within the EEA where
applicable).
7. Your Rights
Under UK data protection law (including the UK GDPR), you have rights including:
- Right to access your data
- Right to request correction of inaccurate data
- Right to request erasure (‘right to be forgotten’)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time (where consent is relied upon)
To exercise any of these rights, please contact us
8. Data Retention
We only keep your personal data for as long as necessary:
- To provide the services you requested
- To comply with legal obligations
- For a period reasonably necessary to fulfill legitimate purposes
Afterward, your personal data will be securely deleted.
9. Third-Party Websites
Our Website may contain links to external websites.
We are not responsible for the privacy practices of such websites.
We encourage you to read their privacy policies separately.
10. Changes to this Privacy Policy
We may update this Privacy Policy occasionally.
We recommend reviewing this page regularly to stay informed about how we protect your data.
11. Contact Us
If you have any questions, concerns, or requests regarding your personal data, please contact:
Email: kwcenquiries@kingstonwomenscentre.org.uk
Phone: 020 8541 1941
Address: Canbury Park Road, Kingston Upon Thames, Surrey, KT2 6LG
If you are unsatisfied with our response, you can lodge a complaint with the Information Commissioner’s Office (ICO) www.ico.org.uk.
